I bought a vaporizer there while I was in Aberdeen. I was told there was a 30 day return policy, I went back the very next day. It does not work as demonstrated and it seems defective as well as it does not hold a charge and dies very easily. I went back to return it and was told they can't do any refunds or exchanges until 5 days later when I was no longer there, when the manager was back. No where on the exchange/refund policy does it state that a manager needs to be present. I have left town and do not plan on coming back within 30 days. I am ticked off. You ripped me off. I will be sure to pass this information on to others that you are a business running without any integrity.