5-2014-I was extremely please with my experience with this clinic. My cat was extremely ill. I had just moved into Brighton. They got him in very fast. The receptionist and assistant were very nice and compassionate. The vet was great. He handled my cat with the utmost care.

Bridge St has really gone down hill very fast. I've been going there for about 5 years now and I'm sad to say it but I am going to be changing Vets now. There was no one reason in particular for my decision but for the past few months I have noticed a MAJOR decline in business. For a while, I loved going into Bridge St, I absolutely loved their staff, both of their receptionists in particular. But now it seems like everyone I liked is gone except for one Vet nurse, that has been there a while but it would not surprise me to see her gone soon either. The employee turn over rate has got to show for something in such a small business. There is also another vet nurse there that has been there for a little while that has made numberous errors on several different things everytime we go in and always makes a joke of it. She is completely unprofessional, and I may be being rude but she just repeats everything that is said it takes my wife and I what seems like hours before we are even out of the room. We secretly joke we hope not to get her before we come in. But as I mentioned above, with the unprofessionalism. It sadly is not just the assistant staff either. I dunno if some major depression has hit this clinic or what but neither doctor seems as if they care to be there what so ever, and make it seem as if you are really putting them out by making them do their job. It is a truly unsettling feeling considering the amount of money you are paying them when it's not so easy to come by, and EVEN MORE SO. Considering they are, or you would think they should, have a passion for animals since that is their profession. So when they make you feel like you are annoying them by being there because your dog is limping and your paying money to find out why, it actually just pisses you off. Also, I understand the economy we are in but it seems like every three months we are in there we are told that the prices had gone up. And not just on medication like you would think. I understand it's a small business trying to stay afloat that's why we chose them and continued to go to them when we first started being unhappy but is that even lawful to raise prices on things like nail trims and exams every three months? I am trying my best to let you all know what you are in for, they are a mediocre vet at best, which makes my family and I sad to say because we used to recommend them to everyone we knew and still would if they were the way were a year and half to two years ago. I am sorry if this seemed harsh, I truly did mean for it to be constructive and after going for 5 years I guess I've seen a lot.

I've been to this vet a couple of times. I picked it because it is close and they were able to see my pet the same day I called. I felt as though she received very good care and attention. Also, the price was very reasonable. She was having UTI problems and they were able to verify this and treat her all in one visit. In and out quickly and problem solved!

The Doctor and Team were very nice, and treated my cat to a multitude of tests. I paid over $250 for office and additional blood work. I had to bring in my cat again for another blood draw, because the Clinic forgot to send in the blood in a timely manner (Blood spoiled). Tests came back negative and a fecal was recommended. I was never told of an additional cost to the fecal, as the Clinic had been very upfront on charges for the visits and blood work. I got a charge in the mail, I went in on a Saturday to discuss the charge. The Woman that was manning the station was unable to assist, and argued with me on the thought that the service would be included - I mean, I don't work for a vet, I should know these things. She left a message to have someone call me the following week, which never occurred. I got a letter from the Vet stating that since I have "never even made an attempt to reconcile the charge" The vet would be sending it to collections, which they did. I called today, asking

This place was great! I called on a Friday morning and I was able to get an appointment for Saturday morning. When I got there (much earlier than my appointment) they were able to see my cat right away. I was so grateful because she was so upset with being in her carrier. The people are very professional and knowledgeable. It was a great experience.