Have been bringing my 2003 Jag XK8 for 10 years. Chuck is very reliable and truthful as to whatever problem I may have had and his labor is very reasonable. Parts is another story but he has no control over that. He put ceramic brakes pads at 36,000 miles and I now have 153,000 miles and the pads are still good. He is a good man and I trust him.

This place is great! I have never had anyone take care of my Jag except Charles and I never will. Thank for the great work! Keep it up.

A big thank you to you all just for providing such great customer service. I will definitely recommend to others.

Thank you British Independent Service for your loyalty and support . You’re patronage is so appreciated we thank you. Hopefully those in our group will call on you to do business with.

Thank you we appreciate you. It is nice to know there is someone I can count on for all my auto needs .

Thank you very much for all that you do to keep my mini running great. Your support care and professionalism is of the highest standard.

They are great, and "great" means that they are nice and dependable. They know the care that they work on. Everything went very well and I would definitely use them again.

Great place, great service. Services your car in a timely manner and is reasonably priced. Very honest and friendly. Best place if you want your car done right. Charles is the best! Staff is wonderful all the time.

I have been a customer of Charles for 8 years. I've taken him all 3 of my Jaguars over the years. I love that I can get used parts as well as new. Thank you.

Charles and his staff were very professional, accommodating and helpful. Charles really "knows his stuff" when it comes to British cars and clearly loves what he does. I will take my car to Charles from now on and can highly recommend his services.

I was having a number of engine ignition problems that were tricky to diagnose. Charles and his team were able to get to the bottom of the problem and once they did, they fixed it quickly and at a reasonable cost. Charles also went beyond the call of duty to fix some other things for which I am appreciative.

Yvette, Charles and Kevin are the most reliable and honest car repair persons we have ever met. We would recommend them to anyone owning any British made car.

I've taken my BMW here several times, the mechanics can usually get the job done in one day and are very detailed and honest in their diagnosis of the problem. I started coming here because of the good things I heard from other people, highly recommend!

Best service! Everyone one was very warm, friendly, knowledgable and professional. I will definitely recommend to friends and family.

Good service on everything. I appreciate the way I was dealt with. I was treated fairly and the service was quick. I will return.

Thank you so much for your kindness and generosity and above all honesty and support. They are truly a first class business with brilliant staff and ownership that treat their customers with the upmost care and respect.

These guys made my car very happy! It is running smoothly feels great.

Charles and the entire British Independent Service staff are great! They are very knowledgeable and assist you with trying to find the most optimal services for your vehicle within your budget. One thing I appreciate about their company is that they don't try to rip you off by trying to get you to purchase unnecessary services. A very honest company that I would highly recommend to anyone with a Jaguar!