The reason that I chose Colleen Pembroke was due to the steller recommendations by several of my friends who used her services. Being unbelievably impressed with their awesome results, I went to Colleen with utter confidence and am a totally satisfied client. Colleen is caring, professional and takes care of her clients with follow-up and very thorough information. I had eyeliner done, both top and bottom and my eyebrows done. It was totally painless and I am so happy with the results. I would very highly recommend her. I believe the person who wrote such a negative review most likely works for a competitor and it is very obviously written with a vindictive (and very jealous) tone. Colleen deserves only praise for her expertise.