I have been renting from Rent-A-Center since 1984. I have rented from store from Maine to California. This is the best store in the chain. They have given the best service and have never made a single mistake in over 4 years of renting from this store. It is work driving a few extra miles to get the best service and the lowest price. When the laptop that I had purched from them was damaged by an airline they found me a replacement with the lowest purchase price. In 90 days I purchased it so now I have a working laptop again. Just ask for Brad and tell him John K recommended his store.