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J
Jnet C.

06/14/17

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We've been using United Septic & Drain for 10 years and they have done a great job, always on time and fair pricing.

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Eric V.

11/23/15

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Look out for undisclosed price. They charged me $50 more for extra hose since it was over 150' to the tank. When setting up service, I was asked if it was less than 150' from the house, I said somewhere around there without measuring. It was 190', and they added a $50 hose charge which I was unaware that was a possibility.



Called to discuss, but that went nowhere. Call Sunset or Fred's

claimed iconBusiness Response02/24/2016

Eric, I'm sorry to hear you were unhappy with your experience with us. Unfortunately it would take a long time to go over every possible charge which is why we ask questions such as if it was over 150' to the tank. If someone says yes or that they are unsure, we disclose the extra charge and ask the customer to check the footage. I have asked our CSR's to be even more diligent about disclosing this charge regardless. The reason for the charge is because of the extra time and labor it takes to pump from a longer distance. If you decide to give us another try, ask for Jenny and I'd be happy to work with you on a satisfying solution for both parties.

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D
dillon69

02/03/12

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My old pumper went out of busi...

My old pumper went out of business without any notice and these guys (and gals) stepped right in and made it a seamless change. They've always been prompt when I call and have very personable drivers. Big Thumbs Up!

claimed iconBusiness Response02/24/2016

Thanks so much for your comments. We are so glad we were able to help you make a smooth transition. We look forward to working with you again!

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laurie

09/16/11

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I would not recommend. Very po...

I would not recommend. Very poor customer service. They came out to pump our septic but never did while here their service truck dumped fresh oil all over my brand new concrete and left. When I called United the receptionist told me they couldn't pump cause we should have 3 covers and one must be buried then she proceed to tell me his truck broke down. I know that since it is all in my driveway. As it turns out they couldn't even figure that we only had 2 covers and it shoukdnof gotten pumped that day they should know septic systems better than me. So I wasted a lot of time calling my builder and plumber. Also they would only give me a 10% discount cause of their mistakes I have spent more money and time trying to get it out of my driveway then the 10%. You would think we at least would of gotten a call from the owner apologizing for all their mistakes. The only reason I gave it a one star was the receptionist that worked there she was very understanding



My advice stay far away from them They will never get my business or recommendation

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General Info
United Septic & Drain Services, Inc has been serving Southeastern Wisconsin since 2008. We aim to provide the best service and guarantee state certified drivers that are among the best in the industry. Our services include Septic and Mound System Pumping and Maintenance Inspection, Holding Tank Pumping, Grease Interceptor Cleaning, and High Pressure Water Jetting, Electric Augering to the Clyman, WI Area. 24 Hour Emergency Service Available.
Extra Phones

Phone: 920-253-5448

Fax: 920-696-3592

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Septic Tanks & Systems, Building Contractors, Excavation Contractors, Septic Tank & System Cleaning, Sewer Contractors
Services/Products
    High Velocity JettingSludge Removal & HaulingElectric Power RoddingCommercial Wastewater PumpingTank EmptyingHolding Tank PumpingRooter ServiceHigh Pressure Water JettingBack-Up PreventionAuger ServiceDrain Services
    Grease Interceptor PumpingHolding Tank Pump OutLift Station ServicesHydroflushingGrease Trap & Waste Pit CleaningStorm Drain & Catch Basin CleaningTree Root RemovalAutomatic Pump-Out SystemsTreatments & AdditivesCatch Basins & Traps
Payment Options
AKA

United Septic & Drain Services Inc

Other Information

Services: High Velocity Jetting, Sludge Removal & Hauling, Electric Power Rodding, Commercial Wastewater Pumping, Tank Emptying, Holding Tank Pumping, Rooter Service, High Pressure Water Jetting, Back-Up Prevention, Auger Service, Drain Services, Grease Interceptor Pumping, Holding Tank Pump Out, Lift Station Services, Hydroflushing, Grease Trap & Waste Pit Cleaning, Storm Drain & Catch Basin Cleaning, Tree Root Removal

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