Warning! Do not use this company! Unreliable, untrustworthy, and unprofessional. I contacted LG on June 8th to repair an LG washing machine under extended warranty. LG forwarded the repair to Advantage Maytag (was not my choice). After a week of hearing nothing, I contacted LG again and they placed a follow-up with Advantage Maytag who finally showed up on June 24th. The technician said parts needed to be ordered. After a month, I followed up and the response was they are still awaiting parts. On August 6th, I received an email from LG that Advantage Maytag cancelled the repair. Now I am back to the beginning having wasted 2 months waiting for nothing with this worthless company. Reading other reviews, their customer service is horrible. Why Advantage Maytag is still in business is beyond me.

Don't waste your time with this company. They are not customer friendly and the ONLY repairman (and owner) that they have is rude and incompetent.

Great Service! I was very impressed with Advantage Maytag Home Appliance ability to diagnose the problem with my washer and make it work. Tech did not waste any time with the repair while educating me about the operation of the washer and ways to prevent it from future disrepair. Advantage Maytag Home Appliance will be my first call for any home appliance repair in Collinsville.

Okay folks if you are looking for a customer service oriented repair service look no further. One of the things we all can agree on is that finding a company in Collinsville that knows what customer service is all about is almost impossible. Advantage Maytag Home Appliance was wonderful. From the first phone call you know you are dealing with professionals. They showed up on time and were able to determine the problems with my washer almost immediatley. Tech not only repaired my washer but also cleaned my dryer vent which was a fire waiting to happen, and for no additional charge changed the door or my dryer. I have added Advantage Maytag Home Appliance to my contact list in my cell and will give it out to all my friends. Thank you so much for knowing what customer service should be about.

One star is very generous for this business. They came to my house, charged an outrageous fee to do nothing. He looked at my washer and my oven, told me what was wrong with them and quoted me 557 dollars. This seemed a little steep for me, and to be honest a little out of our budget, so I asked him to write down the part numbers and leave a detailed estimate so that I could speak with my husband. He refused to provide part numbers- he said that was not his policy. Well, I can tell you why. I found many other places that would provide these same repairs for a much cheaper price and found the parts and a price that was far under what he quoted us. This business should be ashamed for ripping people off. I paid him 74 dollars (that's right folks, a $74 service charge!) to come to my house and leave a half written estimate that did not even include all the repairs and was missing part numbers. On top of it, he was asking my mother (who was there with him because I was at work) why

fast an friendly reasonable prices would call them again!