I left my vacuum cleaner with Mr. Vacuum over five weeks ago. The owner does not keep regular business hours and never "empties" his voicemail so I am unable to leave a message.

I took my vacuum to have it serviced and cleaned. An employee in a dirty shirt and torn jeans (later found out it was the owner's son) told me it would be no more than $50.00. I didn't receive a call to pick it up. I stopped by her shop to see if my vacuum was ready and the owner told me it would be $100.00. I explained, very calmly, I might add, that the man who was in the shop told me it would not be over $50 and I would have appreciated a call before it was serviced. She said "too bad - pay for the service or leave the vacuum". She then told me how bad the vacuum smelled and I "must have dogs or cats inside my house." I said yes I do that's is why I needed it cleaned. I stated I would not use her services again. She replied, "I don't need you in my shop again either." I have never encountered anyone in business to be so rude. I was shocked by her attitude. I have since heard other horror stories about this business. If I could rate it below one star, I would.