We apologize for the inconvenience

The people search feature on Superpages.com is temporarily unavailable. You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company.

You will be automatically re-directed to People Search on yellowpages.com in .

Zuri Furniture

Add to Favorites
(1)
Write a Review!
Furniture Stores

4880 Alpha Rd, Dallas, TX 75244

972-716-9874

CLOSED NOW: 
Today: 10:00 am - 8:00 pm

REVIEWS write reviewWrite a Review

REVIEW SUMMARY

  • 5star
  • 4star
  • 3star
  • 2star
  • 1star
5
1 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
B
Bryan S.

09/02/19

Provided by YP.com
review count1photo count1

This is the worst company that I have ever done business with. Please read the other reviews. and do not buy anything from these people!!! I placed an order for $2250 for an office desk and cabinet on 8/5 and still do not have functioning furniture. Their Customer Service is beyond awful. My original order arrived at the very last possible day and was severely damaged. I work from home and need a desk. I immediately called the company and requested them to expedite a replacement. Instead of doing the right thing for their customer, they dragged their feet for over a week and repeatedly tried to talk me into accepting a makeshift repair. I am currently working off of a card table and still have no idea if and when my furniture will ever be delivered. Please stay away!!!!!!

Review Image
Was this Review helpful to you?0
M
Mo M.

07/05/16

Provided by YP.com
review count1photo count0

Placed an online order for sectional sofa on May 15, 2016. Delivery was promised by mid- June. The company sent an email saying delivery will be delayed to late June. In late June I received a call from a representative name Deloris who unapologetic told me delivery will furthered be delayed to mid - end of July. I expressed my frustration and she was completely unsympathetic. I called Zuri customer service a couple of days after receiving the annoying call. A manager by the name of Nicole Scamp was equally unapologetic and rude. I questioned her background in retail after she suggested we resolve my frustration by canceling the order. I explained to her that I do not want my order canceled because I want the couch ( and come one I have been waiting for two months! I should have canceled two months ago and just ordered another one). Nicole Scamp acted as if my frustration was unwarranted. After giving her suggestions on how to improve customer service , she got an attitude.

Was this Review helpful to you?0
M
Mike W.

07/20/15

Provided by YP.com
review count1photo count0

terrible and rude service. poor quality. over priced. See other reviews. Many are saying the same

Was this Review helpful to you?0
R
Raj M.

12/15/13

Provided by YP.com
review count1photo count0

I was looking for upscale couch for my formal living space. When I bought the product it appeared to be with elegance look and feel. Sales guys were very good and sold the couch. Couch lost it's firmness and lather texture worn out in 1.5 year of standard use. I was surprised. I called for support, I had to call many times to get to the product support rep. I was told that it has only one year of warranty, and my extended protection plan would not cover since it is normal wear and tear. Please take a note here that product normal longevity is only 1.5 years. I want to let all buyers know that product durability is very low. I have had leather couches in the past of less than 1/2 the price and lasted for 6-7 years without any issue. I am shocked that 3.7k stuff (3 piece) life only 1.5 years?



Bottom line - I will not recommend anyone buying the product.

1. Very low quality

2. They will treat you like a stranger after 1 year



Pros - Looks very good

Cons - Be ready to change or repair in 1.5 years.



Zuri Folks - You can fool me only once

Was this Review helpful to you?0
anonymous

02/27/08

One word, AMAZING! From the minute I walked into this store I was mesmerized by the beauty of their contemporary furniture. This place is 100 times better than its competitors in the area (Cantoni, Eurway). I spent a lot of time analyzing quality and Zuri is definitely top notch. The best part is I cant believe their prices! They should charge a lot more. The staff was very knowledgeable and friendly. They have also opened up a new store in Frisco across from the Ikea that is just drop dead gorgeous. This company continues to amaze me and I will be shopping there for a long time. Highly recommend it! (ww w.zurifurniture.c om)

Was this Review helpful to you?0
DETAILS
Extra Phones

Fax: 972-716-9877

Hours
Regular Hours
Mon - Sat:
Sun:
Category
Furniture Stores
Payment Options
Other Email

Suggest an Edit
Data provided by one or more of the following: Thryv, Data Axle, Yext.