I have been going to Edina family physicians for over eight years and have always been greeted by the receptionists with professionalism and courtesy they have always been very helpful

The people answering the phones at a doctors office need to know that by being rude to a patient is the worst thing you can do to them! I called to ask a simple question but this phone jockey was so fast with her speech I could barely keep up with her. I let her behave like the idiot she was for a minute. I then called her on it and immediately her tone changed. Why did I have to teach this phone jockey that being courteous is part of her job?! She needs to find another line of work. And those who manage that clinic need to know that the people answering the phones could benefit from some training!!!

They will not FAX meds in to order, you mail them in.For drug plans .Need to change or call in meds. ? Keep waiting. Waiting in office is full & stuffy.

I had a terrible experience at Edina Famimly Physicians. My appointment was at 1:30. I saw the GP I was scheduled with at 3. I was taken back to an office around 2:45. The waiting room was a zoo. It had the feel of a walk-in clinic.Unfortuatnely, it only got worse from there. As a Breast Cancer patient, I made an appointment with Dr. Gamradt due to hip pain I had been experiencing. Neither her or her nurse asked what stage my BC was diagnosed and in the consult she responded to me by saying "Breast Cancer patients are always worried about normal things".I responded by saying that "Unfortuatnely we have too". I wonder if she would say the same to her daughter, mother sister or friend who was a BC patient and started having hip pain? Eventually, due to my broad scary family history with BC, she wrote me a script for an MRI., However, she wrote it in such a way that no insurance company would ever pay by stating "elective" and "mild pain". I was so discouraged I ended up following up wi

The doctors are great but working with the business office during these tough economic times will not happen. They forced me to make a payment this morning I could not afford (I guess they don't care if I am able to feed my 5 year old child) and my account is locked until my billed is paid. My prescription for blood pressure medication is running out and I can not get a renewal until I see my doctor and I can not make an appt. until my bill is paid in full. These doctors are the team physicians for the MN Vikings, The Wild, Timberwolves, Swam but if Mr or Ms Common person wants to work with them so they can get the needed healthcare and pay their bill - they will not work with you.

I've been going to Edina Family Physicians for 2 years now. At first it was difficult to get in for appointments, however in the last couple of months (since 7/09) their availability of doctors has greatly increased. I am particulary impressed with their knowledge - having had a condition for years before that was never correctly diagnosed or treated. My very first visit my condition was diagnosed and treated.

Sometimes takes a week or more for response to pharmacy requests for refills.