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      Jerome's Furniture

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      Children's Furniture, Furniture Stores, Mattresses

      333 N Johnson Ave, El Cajon, CA 92020

      866-633-4094

      OPEN NOW: 
      Today: 10:00 am - 9:00 pm
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      REVIEWS write reviewWrite a Review

      REVIEW SUMMARY

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      1 Reviews
      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      Y
      yafalinda

      11/17/05

      review count1photo count0
      The remodel looks good, but the service is not good

      After purchasing a bed (boxspring, mattress, and frame) and paying for it in full, I had to wait for a delivery date 3 weeks, then I was called 1.5 days before the scheduled date and told I couldn't get delivery in my area (24.5 miles away to Ramona) Before scheduling a delivery date, I told them where I lived and asked if that would be a problem and I was told "NO, no problem"I was then given 2 days of the week for delivery (Tues/Thurs). My spouse and I work till 3 PM and they were expecting us to wait all day at home for them to deliver the items. We also spoke to the manager--there was no working with us--the customer! We had just had a death in the family, I told them and was professional with them. I am very disappointed with their lack of professionalism or working with the customer.We are in the process of buying new furniture for our whole house. They may have had a customer, but prefer to treat people as though they are unimportant!

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      DETAILS

      NO gimmicks, NO smoke & mirrors, NO phony sales... Just pure value. Everyday

      General Info
      ABOUT JEROME’S FURNITURE: Founded in 1954, Jerome's Furniture is a family-owned and operated business headquartered in San Diego, Calif. with eight showrooms and six “Jerry’s Bloopers” clearance centers located across Southern California and an e-commerce website providing avenues for consumers to enjoy online furniture viewing and buying. Regarded fondly by generations of families, Jerome’s is known as the best furniture retailer for value (“Jerry’s Price”) and a wide selection of products. The company has earned numerous awards including Retailer of the Year by the Western Home Furnishings Association (WHFA) and Honoree of the San Diego National Bank Founders Award along with many other business recognitions as the “best” furniture store. Jerome’s was honored to be ranked by Furniture Today as the second fastest growing furniture retailer in the U.S. for 2009-2010 among 100 nationally recognized brands. Customers know they can count on Jerome’s to make it easy to shop for furniture with service support including interior design, same day delivery and financing. More information can be found by visiting www.jeromes.com, www.facebook.com/JeromesSanDiego, or twitter @JeromesSanDiego
      Hours
      Regular Hours
      Mon - Sat:
      Sun:
      Categories
      Children's Furniture, Furniture Stores, Mattresses, Patio & Outdoor Furniture
      Payment Options
      Neighborhood
      El Cajon
      Amenities
      Free WiFi
      Languages
      English, Spanish
      Other Email

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