Hope Mills Glass
211 S Eastern Blvd, Fayetteville, NC 28301
910-491-9887
PHOTOS AND VIDEOS
REVIEWS Write a Review
08/15/19
Provided by DexKnowsThe absolute worst experience I have ever had with a glass company. Incompetence doesn't even begin to cover it. We have had a broken window for weeks and have been getting the run around from this company from the start. They were supposed to fix this issue initially 2 weeks ago and they showed up the day they were scheduled and left without any communication. When I called to find out what happened they told me that they ordered the wrong size glass. A week later, they were scheduled to come out and fix the window again. I called them 3 times that week to confirm that they had received the glass and were still on schedule to fix the window on Friday (a week after the 1st Friday they were scheduled). They confirmed with me that it would be done on Friday. Friday came and went and no one fixed the window. On the following Wednesday, a technician calls and says that they can come out and fix it that day. They come out that day and guess what? They ordered the wrong size glass AGAIN. Twice! They took the wrong measurements 2 times. How is that even possible? In total if I stuck with this company, it would've taken 3 weeks to fix this window and that's assuming that they would've gotten it right on their third visit. Completely ridiculous and unprofessional. Use anyone else.
08/15/19
Provided by DexKnowsThe absolute worst experience I have ever had with a glass company. Incompetence doesn't even begin to cover it. We have had a broken window for weeks and have been getting the run around from this company from the start. They were supposed to fix this issue initially 2 weeks ago and they showed up the day they were scheduled and left without any communication. When I called to find out what happened they told me that they ordered the wrong size glass. A week later, they were scheduled to come out and fix the window again. I called them 3 times that week to confirm that they had received the glass and were still on schedule to fix the window on Friday (a week after the 1st Friday they were scheduled). They confirmed with me that it would be done on Friday. Friday came and went and no one fixed the window. On the following Wednesday, a technician calls and says that they can come out and fix it that day. They come out that day and guess what? They ordered the wrong size glass AGAIN. Twice! They took the wrong measurements 2 times. How is that even possible? In total if I stuck with this company, it would've taken 3 weeks to fix this window and that's assuming that they would've gotten it right on their third visit. Completely ridiculous and unprofessional. Use anyone else.
07/16/14
Provided by DexKnowsI called all around looking for a new windshield and wanting another window adjusted. I found one place where the windshield was much cheaper but they would not adjust my other window. So I came here because they said they would check it. WRONG!! When I took my car in to have the windshield replaced after ordering it and paying for it before hand with the car sitting in the lot. I was THEN told that it would be ANOTHER $100 just for them to even look at the window needing adjustment. Had they told me this up front I would have gone somewhere else with the cheaper price. Somehow I just don't feel like I got what I was paying for, I was paying the higher price thinking I was going to get better service, instead I got price jacked at the last minute
07/16/14
Provided by DexKnowsI called all around looking for a new windshield and wanting another window adjusted. I found one place where the windshield was much cheaper but they would not adjust my other window. So I came here because they said they would check it. WRONG!! When I took my car in to have the windshield replaced after ordering it and paying for it before hand with the car sitting in the lot. I was THEN told that it would be ANOTHER $100 just for them to even look at the window needing adjustment. Had they told me this up front I would have gone somewhere else with the cheaper price. Somehow I just don't feel like I got what I was paying for, I was paying the higher price thinking I was going to get better service, instead I got price jacked at the last minute
Don't Fuss! Call Us!
- General Info
- Hope Mills Glass has been serving the commercial and residential glass needs of customers throughout Fayetteville, NC, and surrounding areas for more than 30 years. From repairing large bathroom mirrors to installing glass storefronts, our team has the skill and expertise to handle all of your glass needs. We have two locations in Fayetteville, NC and Sanford, NC and can be on-site quickly to help deal with emergency situations.Hope Mills Glass provides complete glazier services, including: Windows and commercial storefronts Curtain walls and custom doors Patio and storm doors Shower and tub enclosures Mirrors and tabletops Screens and screen doorsOur team is skilled at working with a wide range of glass products, from insulated glass to beveled glass to tempered glass. Regardless of the project's scope or style, our team is ready to put their expertise to work for you. We offer free estimates and can often provide same-day service. We guarantee our work and strive to ensure that your job is completed thoroughly and efficiently.Call Hope Mills Glass today to schedule your free estimate!
- Hours
- Regular Hours
Mon - Thu: Fri: - Social Links
- Categories
- Doors, Frames, & Accessories, Auto Repair & Service, Door & Window Screens, Door Repair, Fine Art Artists, Glass Blowers, Glass-Auto, Plate, Window, Etc, Home Repair & Maintenance, Screens, Shutters, Storm Windows & Doors, Windows, Windshield Repair
- Services/Products
- Windshield SealingGlass RepairMobile Auto GlassWindshield ReplacementTempered GlassPatio Door ScreensFrench Screen DoorsCurved GlassAuto GlassShower DoorsScreen DoorsDoor GlassTruck Glass
- Mirrored GlassMirrored DoorsGarage Door ScreensWindowsPicture Frame GlassSliding Screen DoorsGlass DoorsSliding DoorsMirrorsPlate GlassSunroofs & MoonroofsVan GlassScreen Rooms & Enclosures
- Payment Options
- Brands
- Auto Glass, patio, replacement
- Neighborhood
- Downtown Fayetteville
- Languages
- Spanish
- Other Link
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
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