With our hurried society and deficient customer service culture it is such a delight to do business with Jeff Gusha (President) of Nicks Rug Co in Framingham MA. The friendly professional service rendered by Nicks Rug is so refreshing. Needing to get an area rug cleaned I combed the Yellow Pages but could not find a business in my area that I felt at ease with. While driving Eastbound on Route 9, I saw a sign in front of Nicks Rug advertising a cleaning special. My initial experience was very good and since then, Jeffs company has cleaned all five area rugs in my home. I highly recommend Nicks Rug for a multitude of reasons professionalism, friendly customer-centric service, and competitive pricing. N DeMercado