Well happy holidays everybody...I was giving Redskins tickets as a Christmas present.. What I got was a BLACK AND WHITE xerox copy of "e-tickets". Not even in color - the industry standard. When I called to see if I could at least get a copy of the COLOR pdf file (Industry Standard people) in order to design a holiday presentation... the solution I was offered was "too bad". PLUS they charged me $25 to get my XEROX COPIES to me instead of at least color copies. I will never EVER use this company again.