4190 Dominion Blvd Glen Allen - Ruined my Jeep! I took it back 5 times for them to fix what they did & was told each time it was fine, they couldn't find anything wrong. I've been back & forth with Tim Hopkins for over a year. I paid $1,500 for a front differential, they took good parts off without my knowledge unrelated to the repair they were doing & replaced them with bad parts, they put a differential on that was worse than the one I had on there originally, lied about what they did to my jeep, got their attorney to contact me to bully me into leaving them alone because I wanted my money back. They did over $3,000 worth of damage to my jeep & refuse to pay for it. Offered to pay for some of the repair after Pearson provided documentation backing up my claims but ONLY if I released them from ALL the damage they caused. Because I wouldn't release them from paying for all the damage they did, they refused to pay one penny. Had the nerve to tell me they would fix it after telling me for a year & looking at it 5 times that nothing was wrong with the work they did & it all met specs. Would you let a place that ruined your vehicle, lied about what they did to it, admittedly couldn't find anything wrong with it after looking at it & driving 5 times have another shot at your vehicle? Tim Hopkins owes me over $3,000 to repair the damage his shop did to my jeep & WILL NOT PAY it. Do NOT go here. Check out their other reviews, not the "tire" reviews, but "repair" reviews. Check out the complaints with the BBB & the AG. Read what they've done to people & how unethical they are & have no regard for the safety of their customers or others on the road proven by the way they take your money, ruin your vehicle & refuse to pay for it. If Tim would like to spew some type of lying response to this, I'll be happy to provide my email exchanges with Tim, the owner & his attorney to anyone who asks proving how these people operate & have trouble with the truth & lack integrity & ethics.

Dont trust !!!!!! I had my car there 2 days, the first day I waited 8 hour for them to find the part, they did not, I had to find the part and I did but it did not come in. Then I called again in the morning (they did drop me off). The part came in at 9:00AM (I was called by parts dealer) by 2:00PM my car was still sitting in the lot they put everyone that arrived that day in front of me. Then they attacted me for finding the part saying that it held them back and they should have charged me extra for it and that they won't put my car back in the garage. I had my tools with me expecting this by now, I ended up doing the work on my own it. In 15 min I had the part in, on the lot and drove to work. They charged me for the work they had done which was just a diag that I did not need. I told them what was wrong and was right and they took out the old pump. I had done everything else including gaining access to the pump. They ended up charging me for the install that I did.

Highly competent, highly honest. I have used them for 16 years and am totally satisfied.What more can you say?

I highly recommend this place, they are very friendly and great service at a great price. I got a inspection, new wipers, 2 new front struts, and an alignment all for 500. I will be doing all my automotive business with them.