Metro Swim Shop
883 Airport Park Rd Ste E, Glen Burnie, MD 21061
443-891-0800
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06/20/08
I will never do business with Metro Swim Shop again. I ordered two products on 6/8. I received ONE of the products on 6/19 and learned on 6/20 after two calls to customer service that the second product, a bathing suit, was not in stock because their online inventory does not reflect their actual inventory. They said maybe the other product would get there at the end of July, and then they'd charge me more shipping to send it out. Now I am stuck with 1) no swim suit, 2) no time before vacation to get one, 3) $7 in shipping that I would have never spent on just one item and 4) additional shipping charges if I want the other product with no definite timetable for shipping (which I ended up cancelling). Customer service was totally unapologetic that they have known for 2 weeks that they didn't have my order and never told me! DON'T EVER DO BUSINESS WITH THESE PEOPLE!!!!
- Extra Phones
Fax: 443-891-0803
TollFree: 800-526-8788
- Hours
- Regular Hours
Tue: Wed: Sat: - Categories
- Swimwear & Accessories, Clothing Stores
- Payment Options
- Brands
- nike, speedo, tyr
- Other Links