The hostess and servers were good.I oredered an appetizer sampler to start off it took forever to come out and everything was frozen and preheated and cold not to mention the gave me half of a celery stick and sliced it into three pieces i know this for a fact because the pieces were still linked into one piece.The establishment was not even busy.My waitress took a little time to notice we needed refills but that was only because they had sent her all the way to the kitchen to wash dishes.Cross contamination i would say yes.By the time our food came out it was drenched in grease cold and disgusting i took one bite and asked for the check.Our waitress noticed and informed the manager to remove my meal from the check.Despite all that this place ruined applebees forever for me.This was by far the worst expierence ever whoever owns this franchise should be ashamed,it truly shows a lack of leadership and poor management.If i could give this place negative 5 stars i would.