General Info

M&C Associates, LLC was founded in 2001 by former Senior Executives of Periphonics/Nortel, Lucent Technologies and Avaya. Today, M&C is a premier provider of IVR, Speech and CTI solutions to enterprises, government agencies, and service providers across the United States and Canada. With over 25 years of experience in IVR system deployments worldwide, we have a keen understanding of customer requirements and are proud of our successes in meeting and exceeding their expectations. We are a certified Avaya Business Partner and provide a full suite of solutions & services for the Avaya Voice Portal and Nortel MPS & VPS legacy systems. M&C offers business consulting services, program management, system design, application design and development, advanced speech design and implementation, CTI and web solutions integration. We can assist you with migration of your existing applications to the new platform or a complete from the ground-up system redesign to take advantage of newer technologies. M&C Associates Services