Richard was my contact person. I used them to paint rooms, cabinet, power wash the cement balcony and paint the floor on balcony. They came with 3 men including Richard. They were fast and took care of my furniture while moving. Quickly started the paint job. As for power wash Richard forgot to get a hose. DUH! So we went searching for a hose and eventually had to go to home depot. I paid for all the material which we collected from Duron a day before. He has an account and so we got a discount. In afternoon they realized that another paint tub is necessary. Told Richard to get it from nearby Duron. He left at noon and didn't return till 5. The other 2 guys were busy painting. I fed them with some granola bar, juice etc. Richard, says the truck had some issue. We knew he was at some other job. The other 2 were waiting for the paint to continue work. In the end everything was good except the behavior of Richard. Thus 3 stars. BTW they did not provide an invoice in spite of repeated ph.