This is a great business. I sell on eBay and buy all my shipping products here. Kathy the owner/manager is always helpful and the store is always neat and clean. The choices of box sizes is excellent and all the other services are great too. I would recommend this business to everyone. I consistently get top notch customer service. I tried a Pack & Ship store that's closer to my home, but no one even greeted me and there was no customer service. This Pac N' Send is well worth the extra few miles!