My rug was picked up on December 8th, it's now December 27th. I know, I know, holiday's are hectic, however, I was quoted a 5-7 day timeline when it was picked up. I've been waiting patiently... after 2 weeks I've had to be the one persuing the drop off time/date, rather than them coordinating it with us

I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in without even looking or examining the carpet or the size of the rooms, giving me a bill of $359 plus tax. After 20 min of dishonest statements; he said that I was wasting his time and he cannot charge less than $295.

total RIP OFF terrible service Stay away at all costs!!! Guy came out and quoted me 100 for my whole couch and 50 for my rug. I told him I only wanted half the couch because that's where the dogs sleep. Without my authorization he cleans it all then gives me a bill for 240!!!! And claims it's because he used "pet treatment" I never saw any special chemicals at all. Then I asked him to produce a price list to justify the addditional 90 bucks....he claimed he didn't have one, wouldn't reduce the price and my couch and rug still are dirty and stink and he won't come out to redo it....total rip off! this guy clearly writes his own positive reviews because anybody whos ACTUALLY dealt with him wouldn't rate him 5 stars....is it suspicious that 4 out of his 5 reviews ALL happened on the same day? c'mon wake up and see this guy is a crook!

"CONSUMER ALERT"" DO NOT USE THIS COMPANY BY ALL MEANS!!!! Shady carpet & upholstery cleaning company out of many local addresses and different names and websites. They advertise 100% Satisfaction Guaranteed yet I am feeling 0% satisfied with their service and it makes me question the quality of their work as well. Very poor service and extremely poor customer service as well. They are rip offs, Liars, frauds and We would never recommend them. Do it yourself if you want the job done right. DO NOT use this company.....

Beware extremely horrible company!!!! This company is terrible, do not fall for their advertisements. I found their ad in a local coupon magazine that is mailed out to the neighborhoods each week of so. Called and told them I needed a one bedroom plus living room apt cleaned. They told me the technician would be there between the hours of 11 and 1. I got to the apartment a little early just to make sure everything was in order. I waited from 11-1215 and then got a call letting me know the technician was on his way. An hour later and still no technician nor phone call from him letting me know what the deal was. 2 and half hour late "tech" shows up in some beat up vehicle with no signs indicating who they work with and looking very unprofessional. technician take quick look and quoted $350 for two small area rugs and 1 room. I refused the service and then he asked for $20 tips for his travel time. (what a joke, seriously!!!!!!) Beware of this company they are sketchy and completely rude

excellant my carpet smells good all stains out very satisfied customer

I been using (for 2 years) Erika and her crew and they have bee a great help for me and my family. They really clean!