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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
R
rosekaufmann

11/08/10

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I would never recommend this company and in fact would highly recommend to anyone I know to not hire them. The owners are apparently out of touch with what their workforce does. Both plumbers were very slow in doing the simple work (installing a toilet, garbage disposal and kitchen faucet) - a handyman could have done the work in less time. They also had to order a part for 2 bathtubs, and determined what part they needed after taking the cover for the faucets off. They could only get one. Then when they came to put it in, found they couldn't install it because there was some rust apparently in the internal plumbing on the tub in which I decided would benefit most from installing the part. They should have noticed the potential problem when on their first visit. They then had the nerve to charge me for the 2nd visit. To top it off, they said that it could only be fixed by taking the wall out (for about $900) - all because of diminished hot water flow in the tub.

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DETAILS
General Info
Challenge plumbing has been in business and proudly serving the Los Angeles and Southern California communities for over 55 years. We are a second generation company. Our initial mission in business has been and continues to be the "customer first" with full satisfaction .and repeat business. We value and honor each of our customers. Since we are family run and operated, We treat our customers as family and emphasize respect, quality workmanship and cleanliness. Our office is open each day from 7am-7pm and 24 hours for emergencies to serve all of your plumbing needs. We have three full time office personnel who are multi-lingual and can answer any of your concerns with full attention and professional assistance. Our trucks and crews are radio dispatched with the latest communications technology to better serve our customers. Our crews are OSHA certified for safe work practices with asbestos and lead-paint residue; our field personnel are fully insured; bonded and licensed for both repair and commercial plumbing projects. We operate and maintain two full time plumbing divisions at challenge plumbing. Our service; repair/maintenance department constitutes our daily plumbing operations. We serve numerous management company and commercial accounts. But our regular neighborhood residential customers make up the bulk of our repeat client list. Our other division at challenge plumbing is commercial and copper repiping. We have crews who are specially trained to perform these larger projects. Our repipe division has an onsite job foreman and overall field supervision. Our company handles projects of any size from a single family house to a high rise structure. Challenge plumbing performs all plastering; patching; tile; engineering; water sizing calculations, project blueprints in houseNothing is sub- contracted. Our client referral list is extensive and can be provided. We currently employ over 25 in house office staff and field personnel to serve any of your plumbing needs. We strive to make each project and job our "masterpiece." Please consider using our services in the future. You will no doubt be satisfied. Email Address This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Category
Plumbers
Services/Products
    Sewer InspectionFree EstimatesSprinklerPlumbing ExpertsFloor & Wall HeatersCopper Repiping SpecialistsCopper Repiping SpecialistBondedsewer & drain cleaningTv Sewer InspectionToilets & Faucets24 Hour Emergency ServicePlumbing Experts!!
    Garbage DisposalsInsuredLicensedHydro JettingGas Mains & LeaksGarage DisposalsTV Sewer InspectionSewer & Drain CleaningGarbage DisposalsSprinklerT.VWater Heaters
Payment Options
Neighborhoods
Park Mesa Heights, South LA
Languages
English, Spanish
Accreditation

Licensed

Bonded

Insured

State LIC #1000183

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Data provided by one or more of the following: Thryv, Data Axle, Yext.