I am a consistent client of this salon--meaning at least one, usually two appointments a month--since maybe... 2-3 months after they first opened, and in all that time I have never, ever, EVER had a single problem dealing with any of the individuals who work at this salon. Everyone is always as happy to see me as I am to see them (from reception, to all the stylists, to my stylist, Dana, and nail tech, Victoria). All. Smiles. Every. Time. In fact, I can't make it to the changing or spa room before 2-3 people have greeted me warmly and offered me a beverage.



One time my color wasn't exactly what I envisioned, and they fixed it. No hassles. No stress. I offered to pay for the fix--if not for their very valuable time, at least for the cost of the color they needed to use to get me a little bit darker--and they Wouldn't Let Me pay a penny. Since I saved $$$ on the fix, I turned around and got a facial. Loved that.



So if you're looking for a warm, welcoming, comfortable--and yet, still luxurous, glamorous and professional salon, imho, Aurea is the best salon in metro Houston, and you couldn't pay me enough to take my business elsewhere