Don't use this reality company. Employees do not know policy they will tell you one thing and then something completely different. Horribly run. Need training and new management.

They handled my property management for the last 2.5 yrs. Never use them again and switched who is taking care of it now. They constantly lie to you about people being on a lease and let them do month t o month. Where it gets worse is they let them pay rent up to 2 weeks late. Which screws you if you have a morgage to pay. They fix things and charge you even though its the renters fault. After review they are then screwing the renters to by charging them. More digging I found every other realty company charges late fees for people paying rent late. Thney do not. To beat it all the owner told me that it wasn't there job to collect rent and look after property. That is literally what they get paid to do. I could go on and on but I will just end it with this. DO NOT USE THEM TO RENT FROM OR HANDLE YOUR HOUSE.

I had an absolute horrible experience with them.I understand an application fee is required in order to complete a credit and background check, but when the check is clearly the wrong person they did nothing to try to fix the issue.I was informed that "this has Happened before", and there really Isn't anything that can be done.I'm sorry but if there are several large discrepancy such as the name on a background check, either you should be prepared to refund the application fee, because clearly you didn't complete it properly or do the ckeck again correctly. One of the young ladies in the office kept referring to the website they use to complete their background and credit checks through as a system.No its a website an obviously unofficial website that has been know to make very big mistakes.I asked for the sites website and customer service phone number and the ladies in the office provided me with a non-working number.I was able to go to another property management and complete an application without any problems with background.Tropicana realty is obviously poorly managed, and needs to be able to handle these types of errors better than to just upset the customer even more.Not only was I upset that my criminal background came back through them that I was convicted of murder in 2009 but that I was also a registered s€x offender in Indiana.The background check clearly was the wrong name.

The staff at Tropicana Realty is very well coordinated. Whenever I call their office to talk about some repair work that is needed to be done at my place, they manage to send the concerned person within few hours. Couldn't be happier with the service.

The realtors at Tropicana Realty did a great job finding a tenant for our new duplex. They found the tenant in less than a week. Im pretty happy and have received first month check as well.

I moved to my parents house last summer and was looking for a property management firm to manage my house in Killeen. Luckily, I got to know about Tropicana Realty from my friend. Now Im assured that my property is in right hands. Its only been few months but Im so satisfied that Im going to stick with this firm only

Tammy and I have worked twice and I can honestly say theres no one who is more knowledgeable about marketing and all than she is. Her methods of marketing and communication are beyond compare. Most importantly, she is very honest- which a unique characteristic in real estate industry.

I have worked with Eleonora twice and have yet to find a broker as great and intelligent as her. Both times not only did she do a complete research into meeting my needs, she also helped me getting settled into my new house. I cannot thank her enough for her wonderful support.

I think this is the best real estate company in Texas. I have worked with them several times and each time it was a wonderful experience. They have a wide knowledge regarding real estate and their services yield desirable outcomes. I have had recommended them to many people and they all had great experiences.

I found the team at Tropicana Realty very professional and knowledgeable. They responded quickly to my questions and helped me decide the best option for me. I am very pleased with their services and professionalism and look forward to working with them again. Highly recommended.

If you are looking for the best house renting or selling experience then contact Eleonora Santana at Tropicana Realty. Eleonora and the whole team are extremely professional and experienced in renting a house out. I have been their very old customer and recommend this company to everyone and anyone.

I was looking for tenants for my town house located in Killeen and came across Tropicana Realty. These people made this so very easy for me. All the pain of home staging, property presentation, advertising, tenant screening was taken care of and within a few days my house was rented out. It was a very nice experience.

I have been working with Sylvia Hardin-Brown for quite a while now. Everyone including Sylvia is great and very responsive. They have been taking care of my property for years and there has never been any issue. I highly recommend them.

It was a nice experience working with Tropicana Realty. Everyone here was very nice and friendly. I am grateful to them for finding deserving tenants for my duplex in Killeen. I could not have done this myself. I would recommend its whole team to everyone.

I would recommend these guys to anyone looking for a house to sell, buy or rent. These people are amazing! Their communication and customer service is impeccable. I have had worked them just once but I would go for their service once again definitely.

Thumbs up for Tropicana Realty from me. They did a great job in renting our duplex. We could have not found the tenants by ourselves in this lifetime. t was such a pleasure working with them. Great job guys! I highly recommend them to everyone in Killeen.

I was looking for a two bedroom apartment on rent but was having a hard time finding one because I have a cat. That is why I consulted Tropicana Realty and within a few days they found a great apartment for me. Great price, great location. I could not be happier.

I stay far away from where my house is located at. Tropicana Realty has been taking care of my property and neither I nor my tenants have had any complaints from them. They collect the rent on time and take care of the house well. I highly recommend them.

I was looking for a realtor who could sell my home quickly and with little stress on my side. Tropicana Realty made it the whole process very easy and sold my Killeen TX home in less than 1 week for full price. I highly recommend them.

We have had a very pleasant experience with Tropicana Realty. They have successfully let out both of my properties in Killeen to excellent tenants. We have had no problems with them till date, I would highly recommend them to all.