I am a patient at the Lenoir city office. I have been in in severe pain in my hip since the second week in July. I went to Lenoir city office. Was given muscle relaxers and anti-inflammatory. And told if it was better in two weeks. That I was to call in and they would refer me to a orthopedic Dr. I tried for over a week to get this referral. They just never got this done. I ended up having to go to a walk in clinic because I was hurting so bad. They did exrays and refered me to a orthopedic Dr. He set me up to have a MRI. It was denied by insurance co. Because I didn't meet criteria. To meet criteria I had to be on anti-inflammatorys for six weeks. In the mean time I have had to go to another walk in clinic and three visits to the ER because of pain. Have had additional xrays two seperate ultra sounds.keep be told I need MRI.Now I have now been on anti-inflammatorys as required. Now I can't any help threw Cherokee.

Meeting all kinds of resistance. I need your help i have hurt long enoug

I am very disgusted with Dr. Yates. This man was so concerned about the complete occlusion of my right carotid then my heart even though he did do a echo cardiogram. The occlusion a vascular surgeon will have to fix not a cardiologist. Long story short, had a heart attack and was rushed to Park West. They did a heart cath, put in a stint. My new cardiologist said that if Dr. Yates had done a heart cath instead of worrying so much about that he would have found 4 places in my heart that are damaged. He could have fixed it and probably wouldn't have had the heart attack.

If I could I would only give a 1/2 star. You call in a refill 3 days prior expecting it to be ready. Then they tell you they've had it but its going to be 2 hours more. This isn't the first time. I received mess from drug manufacturer for free. But they charge a handling fee. If I could afford to pay something I would. This place sucks. They don't care about us low income people. That they are there to help.

I was told to call everyday to check because all appointment spots were full, which I did. The second day I called I was given an appointment. I expected to have to call more often, but someone canceled their appointment, that day. It's something we have to deal with in life.

I was seeing a mental health specialist on a set schedule every other week at the Powell location. Then management decided to only book one week in advance.... It took me 6 months to finally get on a set schedule and all shot to hell in a single visit because all future appt had to be cancelled!

i've had to move back home to knoxville from north carolina because of health problems which caused me to lose my job at waffle house where i had worked for the past 28 yrs.i was told cherokee health systems could help me,but i've been told that all appointment spots are full.i've been calling everyday for the past week and i'm told the same thing everyday, "i'm sorry we are full call back tomorrow to see if there has been a cancellation.i just need to see a doctor about my right knee .i've had a physical with dr. filchock to find out what kind of shape i really am in.my 80 ur. old father paid $571.00 for that visit,and he's on social security and can't really afford to help me financially.