Always pleasant and helpful! Staff makes you feel like you matter and that your concerns are valid. Mr. Byrd's office assisted me in 2005, and when I returned in 2012 to ask for more assistance, they made me feel just as comfortable and at ease.

Poor service. He seems uninterested in even doing the work required, felt like he did not care about my case at all. Took forever to return my calls, and I got tired of waiting. Taking my business elsewhere. His office woman is loud, has music blasting and she swears a ton. Totally unprofessional. He used to have an assistant that was really nice and responsive, she is now gone.