Imperial Pools & Spas
760 Cheshire Rd, Lanesboro, MA 01237
413-344-0152
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05/02/14
We have had 2 very negative experiences with this business. First time we had a heater swapped out of our hot tub. We were quoted one price, but billed an extra $150.. Most recent, I called for an estimate on a major re-plumbing. They were a nocall,noshow on two scheduled dates. I called the next day to cancel any service. They slapped me with a $84 bill. $59 to drive 5 miles to my house..$25 for the estimate..(Witch, I never received in writing) I guess because they are the only game in town, they think they can give zero customer service and double up your bill.....
Celebrating Our 51st Year of Service!
- General Info
- Quality Products, together with friendly, knowledgeable service, have allowed us to effectively satisfy the relaxation needs of our customers for over 50 years. Technological advances in the pool and spa industry continue to surface with each new year. Now in our third generation, our staff has the skill and experience to determine which state-of-the-art equipment will best serve you. Let the LaFrance family advise you on how to make your leisure-time hours fun, not work. We don't use gimmicks or play games. We simply rely on old-fashioned values to inform and educate you on your purchase. Call us for all of your pool and spa needs - We look forward to serving you!
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Fax: 413-448-6041
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Mon - Fri: Sat: Sun Closed - Social Links
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- Spas & Hot Tubs, Building Specialties, Swimming Pool Construction, Swimming Pool Covers & Enclosures, Swimming Pool Dealers, Swimming Pool Equipment & Supplies, Swimming Pool Equipment & Supplies-Wholesale & Manufacturers, Swimming Pool Repair & Service
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