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Sam's Club

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Clothing Stores, Discount Stores, General Merchandise

7050 Watts Rd, Madison, WI 53719

608-273-2146

OPEN NOW: 
Today: 10:00 am - 8:30 pm

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J
Joann C.

06/28/15

Provided by YP.com
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what a terrible experience. My daughter and I were having a wonderful day hanging out. we stopped to stock up on groceries for her and the grandkids. all was good till we got to the checkout. the cashier and another girl (packer? cart loader, sales help?) told me a had earned a $40 rebate. I was confused, but pleased. then she said if I upgraded my membership, I could start collecting my 2% rebate for every dollar I spend there. I asked about the $40 rebate she had already mentioned and she said "that would have been IF I had had an upgraded membership I could have collected that amount, BUT I could start adding up now if I upgraded. then the other girl jumped in and said if I decided after the end of the membership that I had not benefited, they would refund me the difference. LIES ALL. for one, I had just renewed a few weeks earlier and hadn't spent more the a couple hundred dollars there. 2% of $200 is $4.00 NOT $40.00. (were both of them really that undereducated?? or did they think I was that stupid I couldn't figure out percentages? and two, they do not refund membership fees?) the whole time she was scanning she was pushing me to say "yes, please upgrade my membership". I felt harassed and very very angry by the time I left. I must have said "no thank you, I am not interested" at least ten times and still she and the other girl pushed. we shouldn't have to put up with the aggressive sales tactics from the cashiers. it is bad enough that some sales person will jump in front of you while you are pushing your cart around and try and sell you... direct tv... siding.. insurance etc. Come on, we pay to shop there already. shouldn't that pay for a little peace while shopping? this was at the Madison, wi Sam's club. am considering driving to Rockford, IL to avoid that. I will not be renewing my membership.

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DETAILS
General Info
Visit your Madison Sam's Club Pharmacy. Enjoy exceptional values on medications, both prescription and over the counter, optical services, or get expert advice from a pharmacist and more.
Extra Phones

Corporate Contact Center: 800-925-6278

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Clothing Stores, Discount Stores, General Merchandise, Supermarkets & Super Stores, Variety Stores
Services/Products
    Music CDs & Tapes
Payment Options
Neighborhood
Highland Village
Amenities
**ATM:** Discover, Visa - Open 24 Hours, Wheelchair Accessible
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

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Data provided by one or more of the following: Thryv, Data Axle, Yext.