I went in for a certain product Supercuts carries, but they were out of stock. Jill coaxed me to try another product (twice as expensive, of course) and said I could return it if it did not work. After ONE use, I could see it was not right for my hair, so I brought it back with the receipt today. The woman at the counter refused to return the product - and oddly, she refused to provide her name. I had intended to make a haircut appointment on this visit too, but I walked out with the $20 unusable product. The poor customer service will keep me from going to any Supercuts for product or service.

Fabulous color and cut!!! Love the staff they are so friendly and helpful!!!