My kids and I have gone here a few times for their haircuts. The first time we went we waited to over 20 minutes because all of the employees were too busy coloring their own hair and on their cell phones to help us. I asked when it was finally our turn if they did color there and the stylist said only if you work here and laughed. The second time we went we arrived about 40 minutes before they closed. My boys just needed thair hair cut and that barely takes 5 minutes each. They obviously had somewhere to be because they did the cuts so quickly and took our money and we were rushed out the door. I overheard them talking about their party after work they had to get to. I had to go home and fix their hair with my husband's beard trimmers. And lastly, there is sometimes a kid in there sweeping and stuff. I aksed him if he worked there and he said yes and that his mom is the manager and she pays him to work there and he knows the owner. He said he was 12! Very sad. Everytime we go there it's something different....but never good.