Weclome to french riviera the magic place : where it does not matter if you paid 250$ for the whole year (metairie location) the kenner location still charge me 20.66 $ monthly according to their customer service this "the magic " of the way they do business and its perfecly normal to be double charged , they need 0 stars cause they are greedy and ignorant !!! Planet Fitness way to go !!!

So i moved to cali and i called just to see if i could get a refunded so i spoke to mariana and she made a copy of my drivers license and told me she will send a email today and to expect a check in 2 weeks or more if I can get anything. Called two months later and she remember me and told me she is going to check her email. Got a called back and said she can't find the email but she will send the request now and pro-rate it to the first time i came in. Than about 10 mintues later i get a call from OSCAR (a manager so something). and this is how the conversation went.



Oscar: hi carlos this is Oscar a manger at the french riviera

ME:ok

Oscar how are you

ME:Good

Oscar ok so i spoke with mariana and there is not going to be any refund on you membership because there is only 1 or 2 months on your membership before you go into the free year we gave you

ME: O Ok well i might as well leave it open than

Oscar: yeah thats what i will do

ME:but you know mariana told me they would let me know how much money they would give me back

Oscar: (chuckles) dude we don't give money back

ME: ok well i kinda think the situation is f up

Oscar: I dont think the situation is f up man

ME: (caught off guard) what do you mean

Oscar: Well we gave you a free year what else do you want man

ME: first of all it is f up because I was lead on and no one did anything for

Oscar: ***he cut me off and said something**

ME: Oscar let me finish before you cut me off

Oscar: Im not cutting you off im letting you know how it is man

ME; Oscar why are you talking to me like im crazy (oscar tired cutting me off again)

stop calling me man you need to be professional not me (oscar tired cutting me off) Im the customer (oscar tried cutting me off) and stop cutting me off and let me talk ( oscar tired cutting me off again)

First of all i didnt not offended you

Oscar:( he cut me off again) YOU DID OFFEND ME

ME: HOW? AM I TALKING ABOUT YOUR FAMILY (OSCAR IS TRYING TO CUT ME OFF AGAIN) PERSONAL LIFE OR ANYTHING? NO IM NOT! ALL I SAID WAS I THINK THE SITUATION IS F UP. (OSCAR CUT ME OFF AGAIN)

Oscar: AND I DON'T THINK THE SITUATION IS F UP IN ANYWAY

ME: OSCAR LET ME TELL YOU WHAT YOU SHOULD HAVE SAID ( OSCAR TRIED CUTTING ME OFF AGAIN) STOP CUTTING ME OFF OSCAR. WHAT YOU SHOULD HAVE SAID WAS "IM SORRY YOU FEEL LIKE THIS BUT ITS OUR OUT OF OUR HANDS" OR SOMETHING INSTEAD OF TELL ME A CUSTOMER WHO PAYS YOUR SALARY THAT YOU THINK THAT A SITUATION ISNT F UP.

*****THAT WHOLE CONVERSATION OSCAR KEPT TALKING OVER ME SO IM NOT SURE IF HE HEARD ME *****

ME:WHOS YOUR MANAGER, WHO IS YOUR BOSS

Oscar: Nick you know what ill have him call you

ME: hung up



I tired calling back the original manger that i dealt with mariana twice and left a voicemail and she hasnt called back. but the front desk girl tells me she is in her office. i went to BBB and they have a F rating and 47 compliants and 32 that they have not sloved. They are also not accredited by the BBB. Thank god i live in California now with awesome gyms that give good customer service because there is so much competition out here.

Positive fitness results awaits those who regular observe balance diet and a regular fitness regimen especially if partnered with the help and expertise of French Riviera Spa. They have been helping people get fit for many years and they continue to find ways to help more. You can count on them doing their best to cater to the different fitness concerns of the people. as a proof they make sure that their facilities and equipments are well maintained and updated. they are now offering zumba as an addition to their dance exercise after finding out that it is effective and gaining popularity because of it's effectiveness in burning fats.

once you start attending a fitness class at French Riviera Fitness center do not be surprised if you'll get hooked by it. with enthusiastic people around you and staffs who are ready and sincere to help you, you will really learn to keep your promise to yourself to do regular exercise. this is really an effective way to burn calories and lose weight.

French Riviera Spa is really a recommended fitness center to all especially to those who have little time to spend for work out or exercise. They have personal trainers who are always available in the gym. They are keeping their equipments clean and ready for members. They have fitness and nutrition plans which can help newbies once they inquire. I had the same experience and I never regret I signed up the membership here in Riviera.

French Riviera Spa has been helping people for 19 yrs with their health and weight management. over the years, they have been offering only the very best and most effective fitness courses that truly helped many people already. even their facilities have improve and they machines have been well maintained and updated too. one of the most popular feature of this gym is their cardio cinema. people love it because they can work out and watch a movie and relaxed at the same time. you too will surely enjoy it.

free nutritional counseling is available at French Riviera Spa center . this is very helpful espceially if you are making so much effort doing regular work-outs like the ones being offered at the fitness center. this is designed to be a companion to the fitness programs recommended. this gym is also equip with another treat, their steam and sauna facility. it will be a real relaxing but detoxifying experience once you get to try it. visit French Riviera Spa now and sign up in whatever you feel like choosing.

WAS A MEMBER FOR 2YRS. MOVED OUT-OF-TOWN, SO HAD TO CANCEL MEMBERSHIP IT WAS SO HARD TO DO. MY CONTRACT WAS UP AND STILL HAD A HARD TIME. THEY KEEP CHARGING MY CREDIT CARD EACH MONTH. BEWARE WHEN JOINING ! NO PLACE TO PARK!!! NO ONE AT THE DESK ALOT OF TIMES, AND NO ONE TO HELP!