Absolutely horrible! I had a Groupon for a full head of highlights and a haircut and I thought It would be simple. I wanted blonde highlights and gave a picture. Well, I came out platinum blonde that was yellow and gold. It looked like I bought a box from Walmart and did it myself! I cried I was so upset as it was a birthday gift and I had an event to go to. They said nothing could be done but to come back when it grew out. The client before me also had her hair messed up as she asked for a tint of red and got pitch black hair with no hues of anything. I would highly recommend you stay away! I am still in the process of trying to get my money back! Horrible service! You you make a mistake then fix it! Now I have to pay more to go else where to have it fixed! Thanks a lot Hair attraction Team!