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Chris O.

04/02/16

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Doc Imports has serviced our Honda Odyssey for many years. We have been thoroughly pleased with every visit. Jobs have included brakes, motor mounts, oil changes and several others. The work has been first rate, and their communication practices are excellent. We wouldn't go anywhere else. C. O'Brien

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dace30

03/05/13

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I have taken my vehicles here for years. They have always been helpful, pleasant, knowledgeable and very honest. I'm not certain if the other reviewer has the correct business, b/c I have always drove away as a satisfied customer!

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belindaaa

11/05/09

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goodolboy

very dishonest. Had brake work done on my honda by these scam artist.Had issues with noise and returned a couple of times with no resolution to my problem.After missing a full days work, finally went to the local Honda dealer.They showed me the brake pads that were installed were not factory original parts.After installing the Honda pads i had no

problems. the guys at import doc told me they only used factory stuff.WHAT A BUNCH OF LIARS!!!!!!!!!!!!!!!

claimed iconBusiness Response03/12/2012

Really hard to respond to this complaint without specifics. One of my customers brought this to my attention, so I decided to check out the post because it is the only bad one I have really seen. I do not try to find reviews to our shop often because there are too many random places to post to. However, I will say this. If the vehicle was an Acura or a Honda, and it gets brakes at this shop, they will be factory pads, period. If it is other then a Honda vehicle, the customer will have the option to go with aftermarket pads, or wait on the factory pads to be acquired. The local dealership has slandered independent shops in this area often, we hurt their pocketbooks thru reasonable pricing and quality service, but thanks to their business practices, they have become one of our best sources of customers. For all I know this was a post from them, since there is no name. But I will say, that since 1995, with the thousands of cars we have ran thru here, losing a customer because of brake noise, after supposedly repeat visits, and no extenuating circumstances, is not an option. Richard R. and Ronnie K. owners 704-292-1707

This listing has been claimed by a business representative.
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DETAILS

The Dealership Alternative For All Your Car Care Needs!

Oil Change $27.43+tax incl Oil Filter, 4.5 qts oil
General Info
All Work is Guaranteed! Formerly named Honda Doc, Doc Imports specializes in Automobile service for Honda's, Acura's and Asian Import vehicles. We are a known & trusted business located in Monroe, NC since 1995. Doc Imports offers Complete Car Care, Factory Parts w/ Factory Warranties, ASE & Trained Technicians, Timing Belts, Scheduled Interval Services & more. From oil changes to engine swaps we can service your Honda, Acura or other Asian Import Vehicle and save you money. We are the Dealership Alternative for all your car care needs & look forward to servicing you today!
Extra Phones

Fax: 704-296-9585

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Auto Transmission, Auto Oil & Lube, Auto Repair & Service, Automotive Tune Up Service, Brake Repair
Services/Products
    From Oil Changes To Engine SwapsBattery RecyclingBrake AdjustmentsCorrosion ControlDifferential RepairTransmission RepairEmissions TestingState InspectionsSuspension RepairTire RotationTransmission FlushOn Board Computer SpecialistsTrained ASE TechniciansAuto AC RepairTiming BeltsComplete Car CareEngine Service & RepairBattery RepairCooling Systemstrained ASE TechniciansFreon & Coolant RecyclingAlternator Installation & Repair
    Oil RecyclingDisc Brake RepairBattery & Ignition RepairShock Absorber RepairAxlesDifferentialsBall JointsSpark PlugsTiming BeltsOil FiltersRebuilt PartsRebuilt TransmissionsManual TransmissionsUsed & Rebuilt TransmissionsAutomatic TransmissionsBatteriesTiresBeltsAir FiltersHosesCoolersManuals
Payment Options
Brands
Acura, Honda, Hyundai, KIA, Lexus, Mazda, Nissan, Scion, Subaru, Toyota
Accreditation

Better Business Bureau

ASE Certified Technician

Automatic Transmissions Rebuilders Association

Automatic Transmission Rebuilders Association

Other Information

Parking: Lot

Specialties: Imports

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Data provided by one or more of the following: Thryv, Data Axle, Yext.