Crook. Thief. Liar. We were told to contact him through Hermitage Lighting Gallery who is now claiming they never told us to contact him. He came out on 12/11/2018 to give us an estimate and figure out what was wrong with our refrigerator. Told us it was the compressor, charged us $89.95 for the service and said he'd order it in and be back next week. He never came back. Ever. We went through my child's first Christmas and first birthday without a working refrigerator. I called every day for two weeks, then called every week. He would never call me back, and if I happened to catch him on the phone, he would say he's waiting to hear from his distributor. It is April 16. Nothing. He is also trying to get business by changing his name to Appliance Doctor. UNDER NO CIRCUMSTANCES SHOULD YOU USE AUTHORIZED APPLIANCE REPAIR OR APPLIANCE DOCTOR. ABSOLUTELY WORST EXPERIENCE I HAVE EVER HAD WITH ANYONE, FOR ANYTHING.