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      J H.

      04/04/18

      Provided by YP.com
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      I feel the quality of employees at the downtown office is lacking. No one greets you when you walk in. The man at the welcome desk is dressed like he is going the gym and was chit chatting with other staff with no regard to the customers waiting, I had to say excuse me to get their attention. The tellers seem to just want to do the transaction and get you out of their way. I don't feel like this is the place to do professional financial business. I have an account with another credit union and will move all of my accounts there. They are leaps and bounds ahead with their service.

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      Scott R.

      09/18/15

      Provided by YP.com
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      Not great customer appreciation, climbing rates and a steady decline in quality of service have marked the past two years.

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      Gene 4065

      05/24/10

      Provided by DexKnows
      review count4photo count0
      Sage Tower Resident

      Does anyone know when my loan request will be processed? I can't pay my rent. Gene Comes

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      DETAILS

      Expect a difference.

      General Info
      A Community Credit Union serving Yellowstone, Carbon and Big Horn Counties in Montana. We offer a full suite of financial services tailored to meet your needs. The downtown drive thru is open 8a-6p Monday-Friday. In addition to competitive loan and deposit products, Billings Federal Credit Union is proud to offer: Free ATM or VISA Check Cards Free Internet Banking and Online Bill Payment Mobile Banking Free eAlerts, eLetters and eStatements Free Telephone Teller Visit our website for additional information or stop by any of our three convenient locations, Downtown - 2522 4th Ave. North, Westend - 32nd and King Ave. West or the Heights - 760 Wicks Lane, Suite 2. You can also reach us by phone.
      Hours
      Regular Hours
      Mon - Fri:
      Sat - SunClosed
      Social Links
      Categories
      Credit Unions, Loans, Mortgages, Real Estate Loans
      Services/Products
        Agricultural Credit UnionsDebit CardsMoney OrdersConsumer ProtectionRetirement PlanningATM MachinesMortgage Pre-ApprovalsElectronic Funds TransferFederal Credit UnionsFinancial PlanningEqual Housing LenderDirect LenderRefinancingLoan ModificationDebt ConsolidationEscrow ServicesCredit CardsBuy Sell TradeReal Estate LoansEquity LoansMoney Market Accounts
        Checking AccountsHome Improvement LoansCredit Union AccountsHome-Improvement LoansIndividual Retirement AccountsHome Construction LoansPurchase LoansStudent LoansSecond MortgagesMortgagesAuto LoansAnnuitiesAdjustable Rate LoansRefinancingCertificates of DepositBoat LoansMilitary LoansReverse MortgagesPersonal LoansHome Equity Loans
      Payment Options
      Brands
      visa
      Location
      3 convenient locations in Billings
      Accreditation

      National Credit Union Association

      Equal Opportunity Housing

      Other Information

      Parking: Lot

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.