I had a Viper Smart Start system installed in my car at Total Auto Protection. Jeff, the owner, was professional and kind. The system was installed in record time and Jeff took extra time to make sure I was all set up with the company so the Smart Start was totally functioning and running when I left the shop. He also was extremely patient when I called just about every day for to weeks to ask questions about the system! I highly recommend this shop to everyone and plan on returning myself when it's time to upgrade!