We would like to sincerely thank the representatives from Fei Yang Travel company for working with our work schedule. Went to their office a few times and everyone was very helpful. Gave us the best travel plans, at a cheap price. It was a $100 less per-person then everywhere we checked. Thanks a lot.

I booked a round-trip air ticket at the agent recently. The initial specs they emailed to me were correct, but the ticket they produced had my returning date moved way ahead of the schedule. Because the ticket has tiny fine print that states "Traveler and all accompanying companions have read and confirmed all itinerary information", I had to pay a penalty of $250 for changing the date back, since it had more than 24 hours passed. But what's their responsibility for changing my returning date without my authorization? Worse, when I got to their office on the same date, they demanded that I had to pay $291, instead of $250 they stated in their email three hours earlier, and that I had to pay it in cash, even I did not have that mush cash without me. This is highway robbery!



P.S. It happened when the manager was on a trip overseas. They brought the so-called penalty price back from $291 markup to $250 later, but still ignored their responsibility for having changed my returning date without my authorization. I have raised my rating of the agent from 0 or 1 star to 2 stars.

They don't tell you what their fees are upfront, and I was shocked to see the plane ticket price I was quoted actually included $100 fee per ticket... for a fee of 33 percent.

If they had said upfront what their fees were I would have gone to another agent.