I ordered cupcakes for my daughter's Christening. I carefully reviewed the type I wanted while placing the order - and I even paid extra for frosting to get the look I was hoping for. When I picked up the cupcakes, they all had the same 'smooth' icing look. Which basically looked like bird's poop. The manager's excuse was that well it said 'smooth icing.' I tried to make her realize that a) I'm not a baker so I'm not sure what the correct terminology would be, and b) I spent two hours carefully showing what type of icing I was going for while placing the order. If you write down smooth, I will believe you this is smooth. Who am I to contest? At that point, she claimed she couldn't do anything and ice all of the cupcakes all over again. Nor did I receive a sincere apology or credit. Extremely disappointed.



The cupcakes tasted alright - I could have just as well purchased them from Stop and Shop. I ordered red velvet, vanilla with choc frosting and choc with vanilla frosting - again, mediocre. Save your energy and go elsewhere

Those kettle donuts are so good they should be illegal you cant just have one of those and thats the problem..i stop in anytime I go to the xmas tree shop

awesome cakes, I don't buy from any where but Julia's!