I visited this salon for the first time a few days ago. I needed a hair cut and had company coming over for a bday party. The lady at the front desk was nice but my experience was absolutely horrible. The hair stylist assigned to me could not speak English which I was unaware of. She was smiling and could say "yes" and "ok". I asked for only 3 inches to be cut off my curly hair and for long layers. She cut off 5 inches plus and the layers are choppy. She had my back to the mirror, otherwise I would have said something immediately. I can not style my hair straight do to the uneveness and it is extremely shorter than what I wanted. On top of that I asked her translator to style my hair curly and she didn't even blow dry it or do anything! She put so much mousse on my hair she had to towel dry it off! I will never go here again and would not recommend it. I could not believe they actually charged me for this service. One star for the lady at the front desk.