I just opened an account with MidFirst and was treated very well! Jaime was professional, friendly and very helpful. I haven't banked here long but so far so good!

For a smaller bank, you would expect greater customer service and more personal treatment from its management. Unfortunately, their customer policies and banking solutions don't compare to their larger competitors. Their treatment of good customers, when there is a discrepancy involved, is plain awful. The only reason why I am still banking there is because I received a great promotional rate on a HELOC awhile back. Once the HELOC expires, there is absolutely no reason to bank there again.