I have had my cars fixed multiple time by Franks shop. The get the car gets fixed for the amount quoted, no additional fees afterwards. The car has always been ready when they said it would and it is very clean.

Shady...Beware. My wife got a typed up quote from Schrim himself. It was mid $800's for out of pocket work. I lost the copy of the quote and after my mom finally sent me a check for the repair she was at fault for – with an amount paid based on the quote. I called to schedule the work and Schrim said he doesn't record of quotes, vin #’s, dates, etc...already kind of weird.



Schrim told me to just come back in and he would redo the quote and I was planning on leaving my car. I told him EXACTLY the range of the quote - $860ish and then him and his office guy walked around the car and punched up a new quote that was magically $300 more than the original! After I called them out, they confirmed the pricing with each other like it was on some official menu. I realized then that they were playing me like I was lying about my original quote. I went home and found the original and yep, Schrim and his boy had inflated the second quote by more than $300 ... Ugh, what a waste of West View business property. I got the work done somewhere else this week – less than his original quote.

I went there about 5 months ago to have them work on my Ford truck after being hit on the side by another driver. Schrim is supposed to work to make sure everything is done with insurance approval. He put all new parts on my car and then I got calls from insurance that they didn't approve the work and I had to pay difference. Watch out!! Quality of actual work here is good and people are nice, but you shouldn't have to fork over hundreds of dollars when you get hit.