Weir's Furniture
5801 Preston Rd, Plano, TX 75093
888-889-3477
PHOTOS AND VIDEOS
Furniture Row
Serving the Plano area.
REVIEWS Write a Review
01/31/11
Terrible customer service! Picked up a bed and dresser due to the time it took to deliver. Got the dresser out of the box at home and it was damaged on the top and also had a broken drawer. Was told I had to bring it back to the store, so I got neighbors to help me load it and take it back to Weir's. Once there, I was told I did not have to bring it back to the store and that they would have brought another one. However, they did not have one in stock, so they had to order one and they would deliver it. When it came in, they told me I had to pick it up (and quickly) or pay a delivery fee to have it brought to me. Left a message for Tina Grimes, the store manager who did leave me a message back. However, her message was definitely NOT one of customer concern or interest in what I have experienced with this store ! I have now asked them to just credit my account and forget the dresser. (The bed also has an issue but I am too frustrated to deal with them on the bed.)
09/25/09
Excellent customer service; the delivery man really went the extra mile for me.
Weir's continues to provide excellent customer service, great products, and great values. This is a business built on principles, and their business success reflects that fact. Don't miss the opportunity to buy your next piece of furniture from this wonderful company. You will get the same great service at either the Dallas or the Plano store.
- General Info
- Weir s Furniture Village, founded in the early 1920s, is a full-service furniture store, and operates stores at various locations, including Dallas and Plano, Texas. The store offers a wide variety of furniture items for bedrooms, dining rooms, home office and entertainment centers. It offers artwork, patio furniture and a variety of lighting products and accessories, and also provides a country store and gift shop. Weir s Furniture Village s bedroom furniture range includes various beds with coordinating pieces, including nightstands, dressers, chests and armoires. It offers a wide range of lamps, floral arrangements, clocks, dishes, desk accessories, mirrors and a variety of artwork.
- Extra Phones
Primary Phone: 972-398-1690
Phone: 972-398-1690
Phone: 972-378-5539
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Categories
- Furniture Stores, Mattresses, Patio & Outdoor Furniture
- Services/Products
- Mattresses
- Payment Options
- Brands
- Bernhardt, Hekman, Hooker Furniture, King Hickory, patio
- Location
- Lakeside MKT
- AKA
Weir's Furniture Village
- Other Links
- Other Information
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
Price Range : Average
Pets Allowed: No