CUSTOMER SERVICE NIGHTMARE: They had my car for 2 weeks.. charged way more than needed, over $4000... thankfully we had great insurance. Horrible customer service from this place, it was recommend from my Honda dealership in Plymouth. Wow, what a waste. They were great about getting my car there but once it was there... a different story started to unfold. Unprofessional. They knew I needed my car back to be able to have transportation to and from my sons lung transplant doctor appointments in Philadelphia. The owner tried to overtake the conversation and was very aggressive. Like I said, this place seemed legitimate, helpful...and reasonable. After they received their money from the insurance company, their entire staff became jerks. Not to mention, they called me last minute on a Friday to tell me my car is done, even though they said it would be Monday or Tuesday.. earliest, the following week. My husband is a Doctor. He doesn't get out of work until after 5pm and it's an hour away from our home. I asked them how them how is he supposed to get the car by 5pm and get it back with our other car? They said.. not my problem. Well, that's just great. It was your problem when you spent $400+ on a tow to get it to your shop. They ended up leaving the keys under the floor mat and the battery was completely drained. My husband had to sit there for over an hour to have someone come out and jump our battery. What kind of place is this? You leave your customers stranded? What negligence?!! Spend your money elsewhere....don't go to these incompetent people. They take great photos for your insurance company though, to the point the added extra stuff in on our claim that wasn't even caused by the person that hit us. Fraudulent company.