The customer service at this hospital is REMARKABLE! From the initial phone call I made to inquire about vet services, Sarah, who answered the phone was so patient with me and thoroughly answered all of my questions.

Upon arrival I learned that this hospital, boarding, and grooming facility had a separate cat and dog section which I'm sure eliminates some of the anxiety most pets; especially cats, have when they're outside of their familiar element. I was greeted by Betty at the front desk and she made made my check in process seamless. Sarah soon greeted me and my cat Chloe in the waiting room within minutes and took us into a private room to weigh my cat and get to know her prior to the doctor coming in. Dr. V was so patient with my gentle giant 16.5 pound cat as she gave her an exam that my cat, Chloe, lied there patiently on the table and let Dr. V give here her shots and thoroughly exam her.

Overall, I'm elated that I found a new vet for my cat being I am still new to NC. I'll continue to take my cat here for all future vet visits. They also have a grooming section so I'm looking forward to my cat's grooming appointment next week.

My cat is back to her normal self and is feeling all purrrry and cuddly again. Thanks Betty, Sarah (or Sara), and Dr. V. You all were simply amazing!!!