Very poor customer service....I have been going to a dr. of that group for more than 15 years. Today she has lost me as a patient. The customer service in this group is very poor; they lied & con people and make promises and then do not care to follow up. I would never recommend anyone go there. I hope my dr. leaves as the professionalism in this place is bad - from the very minute you get there, you are made to wait and wait for your appt. (I had an appt. at 9:30 - my son at 10:00 and they took him before me - I waited over 30 minutes...saw 3 - 4 people - rush, rush ,rush...before seeing the dr. for a 15 min exam that was almost pointless. Technology is not always best. Very bad service. I hope Dr. Ward moves elsewhere - this group & the employees lack of professionalism is going to cost her patients - it has cost her 2.