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REVIEWS write reviewWrite a Review

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3.5
6 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

03/17/11

It was a long winter and I decided to treat myself to a spring clean! I had never used a cleaning company before, but called The Maids. The office staff was wonderful. They explained what to expect and I wasn't disappointed. Sounded like a lot of money, but you get what you pay for! The cleaning ladies were smiling, professional, and went right to work. I was amazed at how thoroughly they cleaned, better than me! My husband was so impressed that he told me to sign up for regular service. I didn't argue! It's such a relief to know I can count on my house being clean and enjoy my kids and family more. Definitely worth it!!!

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trudymc220

03/04/09

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I was very impressed, my house never looked so good. They actually combed the fring on my orientla carpets!

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phillyd84

12/04/08

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My mother in law made a last minute decision to come visit my husband and me. We only had one day before she arrived and my house was in dire need of a clean. I called the maids and explained my situation they were very understanding. I was a little skeptical about the price, but it was very important to have my house clean and sparking when mom in law arrived. Well when the team got there one lady (the supervisor) immediately assigned the other 3 ladies to a room then she got to work herself. I was so impressed how they clean the house and when it was over the supervisor came to me and asked if I wanted to check the house. She walked around the house with me and I had my white glove ready to find dust, but there was not any dust not even on the top of my refrigerator. Then she asked me if I wanted maid service either weekly or every other week? I had to say yes. They did a wonderful job and were very pleasant I would recommend them to everyone.

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amandapohl

09/27/08

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They broke the glass of an oil lamp and bleached several areas of my carpet. When I called to complain, they sent someone to take care of the carpet, but he just made it worse- I would have rather had bleach spots than the carpet look like it had tried to be repaired. Also had bleach spots on my bath mats. The only good thing I can say about them is that they came out the same day I called, but they charged me to mess up my carpet and break something. Go with a more reputable company.

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barbra

09/25/07

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A waist of money.. My 7 year old could of done a better job. $225.00 for the first clean what a joke the trash wasn't even taken out the mirrors in the bathroom not cleaned. They promise alot and deliver very little. Belive me read reviews .. I used another company on the same website good reviews, smaller company.. They did a great Job..When does Quality become more important than Quanity.Sincerly,Unsatisfied Customer

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bleuski

12/21/06

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So worth it

These ladies do a wonderful job! They scrub everything until it shines. It's so worth it to have them come in 1-2 a month so you can enjoy a fresh smelling house and a sparkling clean bathroom.

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DETAILS

Referred for a reason.

General Info
The Maids will bring your home to the highest standard of clean. Affordable rates, professional care, and consistent communication of our services will quickly make us your only choice for your cleaning professional. With a strong reputation for thoroughness, The Maids provides the highest quality of professional cleaning and customer service throughout Richmond, Henrico and Chesterfield. You'll be impressed with the attention to detail and areas covered in your home or office. Our dedication to quality service ensures that your home or office will impress your family and guests from the minute they walk through your doors. As a full-service cleaning service, clients are happy to refer their friends to The Maids. Working in teams of four, we will bring our 22-step Healthy Touch deep-cleaning system to your home; you'll be amazed at the results. All employees are thoroughly screened, in fact, we're not just "bonded,¿ but we also carry liability, crime and employee accident coverage. Your home, our team members and The Maids services are all included in the coverage. We'll even send you a certificate validating our insurance for your peace of mind. Call for your free consultation today!
Hours
Regular Hours
Mon - Fri:
Categories
House Cleaning, Maid & Butler Services
Services/Products
* Move-In / Move-Out Cleans * Same Day Residential Cleaning Services
Payment Options
Brands
Environmentally friendly
Accreditation

Better Busines Bureau

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Data provided by one or more of the following: Thryv, Data Axle, Yext.