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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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3.5
5 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

03/17/15

I have been a customer of Rocky Point Jewelers for about ten years now and I have spent a generous amount of money in return for beautiful jewelry. I am satisfied with prices and repairs.I am now choosing to NOT be a customer anymore. On several occasions I have heard arguing and yelling coming from the back office area to which I do not wish to hear. Mostly I am saddened by the treatment of the wonderful ladies who work there. I have had a very uncomfortable moment where I had watched the man (who I believe owns the store with his wife who also works there) belittle his worker in front of me. An embarrassing moment which I will never be apart of again. I have seen this treatment go on for quite sometime now and it cant be chalked up to just a bad day. No job is worth it to endure that kind of behavior. I cannot and will not participate in such a hostile environment.

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anonymous

12/13/11

Beautiful jewelry. Expert jewelry repair and extremely courteous service. Very pleasant atmosphere. Great selection of Pandora charms. Very pleased.

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anonymous

11/01/11

hello, i am glad to see there are honest people still out there. i have been going to RPJ for a long time and everyone is so nice. all the others just don't care. anthony gave me $6.00 for each and every silver dollar i had. i believe i had 250 of them that i had from vegas years ago. i came out with a nice bundle. christmas came early for me. boy, was i surprised.

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anonymous

11/01/11

a great place to walk into, they really have nice things. i like almost everything. anthony is a charming man and is very honest and eager to help. i purchased a necklace and ring set for my granddaughter for he holiday and i know she will love it. i had found a bracelet and it was broken and i didn't know what it was made of. i showed anthony and he advised me it was 14k gold and was a heavy piece weighing 26 pennyweights. he asked me what i was looking for and i did not know it's worth so he offered me $100.00 for it. it was a lot heavier than what i had just purchased for $650.00. he explained to me that it was a retail price and he has to buy at wholesale and the piece was broken. also said he was doing me a favor and couldn't sell it because it was broken and he was just putting it in the drawer and it was worth far less than the 100 dollars he gave me. how nice is that? i will forever trust anthony and rocky point jewelers. the best and honest.

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anonymous

03/23/09

Today I brought to Rocky Point Jewelers an expensive brand new Swiss watch, because I wanted to change the crown (winder) to something a little fancier (I brought the crown with me, made by the same company as the watch). The jeweler there attempted the task, and then told me the part was the wrong size. He then couldn't put my watch back together, and handed me back a broken watch. When I said to him "it worked fine when I walked in here," he uttered the following unbelievable response: "I don't know what to tell you. It's still under warranty, send it back to the company and let them take care of it." The watch was running perfectly, so the jeweler must be incompetent. At the very least, he should have offered to have it fixed for me. But I guess he couldn't be bothered. So much for "customer service." I will NEVER go there again. But on a brighter note, at least he didn't charge me for breaking my watch.

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DETAILS

UPHOSLSTERERS

General Info
Rocky Point Upholsterers has been providing custom craftsmanship for over 40 years. We pride ourselves on creating a superior product on any budget. We are fully licensed, insured and bonded and are locally owned. No job is too big or too small for us to handle. Call us and have it done right. Serving residential and commercial clients of Rocky Point, NY, and the surrounding Brookhaven and all of Suffolk County since 1971.
Hours
Regular Hours
MonClosed
Tue:
Wed - Fri:
Sat:
SunClosed
Social Links
Categories
Furniture Repair & Refinish, Draperies, Curtains & Shades-Wholesale & Manufacturers, Draperies, Curtains & Window Treatments, Furniture Stores, Home Decor, Upholsterers, Window Shades-Cleaning & Repairing, Windows
Services/Products
    Custom Window TreatmentsUpholstery RepairUpholstering & ReupholsteringCustom UpholsteryLeather Furniture RestorationCustom ShuttersCustom ServicesParts ReproductionRepairFurniture DyeingSanding & StrippingLeather Furniture CleaningIndoor and Outdoor CushionsJoinery ReconstructionInlayingSandingVeneeringServing the Community Over 34 YearsFurniture CleaningSlipcoversUpholstery Window Treatments SlipcoversWindow TreatmentsShuttersLeather Furniture RepairCaningWood Furniture RepairUpholsteryWicker Furniture RepairFlood & Water Damage RepairMarquetryWood and Metal Frame RepairCarvingPet Damage RepairAll Phases of UpholsteryWeavingFurniture DisassemblyCigarette Burn RepairFurniture AssemblyGilding & Gold LeafingShop At Home ServiceCustom CraftsmanshipCabinet RestorationWoodworkingCustom Window TreatmentsSkylight CoveringsCurtains
    Blackout CurtainsReclinersFurnitureExterior Window CoveringsPatio BlindsDraperiesWindow FilmVertical BlindsCornice BoardsBlackout DraperiesCellular BlindsInfants' FurnitureLace CurtainsCellular ShadesBlindsKitchen CabinetsSolar ScreensCornicesMotorized BlindsPlantation ShuttersAluminum BlindsShadesVerticalsWindow TreatmentsMini BlindsBamboo ShadesSwagsPlastic Slip CoversCustom DraperiesVinyl BlindsValancesRoller ShadesHome Theater Blackout ShadesOrgansDrapery HardwareWindowsRoman ShadesSolar ShadesWicker & RattanBasement Window CoveringsWood BlindsVenetian BlindsHorizontal BlindsWholesale Window CoveringsHoneycomb Shades
Payment Options
Brands
Ametex, Armstrong, Beyond Woods, Bloomcraft, Boussac Fadini, Carole Fabrics, Castec, Clarence House, Coragio, Country Woods, Covington, Crescendo, Del Mar, Fabricut, Fieldcrest, Graber, Harmony, Hartman & Forbes, Heritage Lace, Hunter Douglas, Joanne, Kasmir, Kirsch, Laminat, Levolor, Lightlines, Manual Canovas, Nanik, Norman International, Oxford House, Palm Beach, Plumridge, Pratt & Lambert, Ralph Lauren, Robert Allen, Scalamandre, Schumacher, Selectseries, Shaw, Sheerweave, Silhouette, Sonesta, Tarkett, Vervain, Vinylbilt, Vista, Waverly
Neighborhood
Rocky Point
Other Information

Bike Parking: Yes

Specialties: Upholstery;Upholstery;Upholstery

By Appointment Only: No

Services: Custom Window Treatments, Upholstery Repair, Upholstering & Reupholstering, Custom Upholstery, Leather Furniture Restoration, Custom Shutters, Custom Services, Parts Reproduction, Repair, Furniture Dyeing, Sanding & Stripping, Leather Furniture Cleaning, Indoor and Outdoor Cushions, Joinery Reconstruction, Inlaying, Sanding, Veneering, Serving the Community Over 34 Years, Furniture Cleaning, Slipcovers, Upholstery Window Treatments Slipcovers, Window Treatments, Shutters, Leather Furniture Repair, Caning, Wood Furniture Repair, Upholstery, Wicker Furniture Repair, Flood & Water Damage Repair, Marquetry, Wood and Metal Frame Repair, Carving, Pet Damage Repair, All Phases of Upholstery, Weaving, Furniture Disassembly, Cigarette Burn Repair, Furniture Assembly, Gilding & Gold Leafing, Shop At Home Service, Custom Craftsmanship, Cabinet Restoration, Woodworking

Data provided by one or more of the following: Thryv, Data Axle, Yext.