I ordered online. There were two people in line when I arrived. I walked up to the counter next to the sign for online orders (I'm supposed to be able to skip the line). Then, two more customers walked in. All of the walk-in customers were helped before I was. The employee who helped me did not make sure the other employees knew I was there. I waited 15 min. after I arrived and I already got there after the website said my food would be ready. The manager paid more attention to the fry guy who was already busting his behind than the guy at the counter not doing anything. Unacceptable.



I've had a few experiences like this at this location.



The food's always delicious. I just wish they would put the fries in a separate bag if they're just going to dump them in. I know it's a trademark thing, but I hate it.