BMW emergency roadside assistance called them in order to assist me. I didn't know if my battery was dead and I needed a jump or a tow. I wanted to cover all over, so Bay Runner Towing can do both. It took them about 35 minutes to get to where I was. I called the dispatch office after waiting 10 minutes, and they let me know exactly how much longer I need to wait, and even provided me with the exact location of the driver. The girl on the phone and the tow truck operator were very friendly and professional. I didn't get any creepy, and offensive vibes from them and I'm usually sensitive to skew people. I have to be thankful to BMW for contracting with an honest roadside assistance service and of course Bay Runner Towing, you are great.

I was stuck right before the San Jose Bridge on the shoulder with a truck that would not start. The driver was to me in less than 30 minutes. He towed my truck with his flatbed tow truck all the way to Modesto. The dealership that we were supposed to go to was closed and did not have a night drop. So at no additional charge he drove me to two other dealers until we finally found one that had a night drop. This was about 11:30 pm. Just wanted to say he was very professional and reasonable and on time and would HIGHLY recommend Bay Runner Towing to anyone needing good, honest service.

I can trust Bay Runner Towing at any time of day to help me with my vehicle emergencies. When I need help with a car lock out, they're there. When I need my car towed long distances, they're there. When I need help getting something out from my car's lock, they're there. And I just know this tow truck company will be there for me in the future.