Because it is a warehouse it can be a little daunting to find the parts you need, and if you are not sure what to get you might feel a little alone. But, that isn't the case. Just walk up to any of the guys/gals working there and they are always happy to help. Even take a little time to see if what your asking for is what you truly need. These guys are awesome! I would give them 5 stars however, too often I find myself not finding what I need for the job because they are out of stock or there is a large line of people when I need to ask for assistance. All in all, this is a great place to find your stuff at and it is now open to the public. I am not a plumber but that is whats also nice about walking in there. You can talk to the guy next to you and they probably are a plumber. Sometimes they will even help you figure out what you need. I hope this review helps.